dLocal incident

[Cellulant] Apparent incident with payment processing in Ivory Coast

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 21, 2026 affecting Ivory Coast - Payment Processors, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 08:06 AM UTC
Resolved
Apr 21, 2026, 01:15 PM UTC
Duration
5h 9m
Detected by Pingoru
Apr 21, 2026, 08:06 AM UTC

Affected components

Ivory Coast - Payment Processors

Update timeline

  1. investigating Apr 21, 2026, 08:06 AM UTC

    We have identified some processing issues with Cellulant in IVORY COAST . We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 21, 2026, 12:15 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 21, 2026, 01:15 PM UTC

    This incident has been resolved.