dLocal incident

[BAC Credomatic] Apparent incident with payment processing in Guatemala

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 5, 2026 affecting Guatemala - Payment Processors, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:25 AM UTC
Resolved
May 05, 2026, 08:52 AM UTC
Duration
26m
Detected by Pingoru
May 05, 2026, 08:25 AM UTC

Affected components

Guatemala - Payment Processors

Update timeline

  1. investigating May 05, 2026, 08:25 AM UTC

    We have identified some processing issues with BAC Credomatic in Guatemala. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 05, 2026, 08:52 AM UTC

    This incident has been resolved.