dLocal incident

[BAC Credomatic] Apparent incident with payment processing in Guatemala

Minor Resolved View vendor source →
Started
May 05, 2026, 08:25 AM UTC
Resolved
May 05, 2026, 08:52 AM UTC
Duration
26m
Detected by Pingoru
May 05, 2026, 08:25 AM UTC

Affected components

Guatemala - Payment Processors

Update timeline

  1. investigating May 05, 2026, 08:25 AM UTC

    We have identified some processing issues with BAC Credomatic in Guatemala. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 05, 2026, 08:52 AM UTC

    This incident has been resolved.

Looking to track dLocal downtime and outages?

Pingoru polls dLocal's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when dLocal reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track dLocal alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring dLocal for free

5 free monitors · No credit card required