dLocal incident

[Azul] Apparent incident with payment processing in Dominican Republic

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 20, 2026 affecting Dominican Republic - Payment Processors, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 10:30 AM UTC
Resolved
Apr 20, 2026, 02:35 PM UTC
Duration
4h 5m
Detected by Pingoru
Apr 20, 2026, 10:30 AM UTC

Affected components

Dominican Republic - Payment Processors

Update timeline

  1. investigating Apr 20, 2026, 10:30 AM UTC

    We have identified some processing issues with Azul in Dominican Republic. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 20, 2026, 02:35 PM UTC

    This incident has been resolved.