Microsoft Azure AD Outage Impacting Launch of Frame Sessions

Update timeline

1. resolved Nov 16, 2023, 12:27 PM UTC

   Frame customers with accounts deployed on Microsoft Azure or using Azure AD for authentication may be experiencing issues logging in with Azure AD or launching new Frame sessions. This appears to be related to the Azure AD outage that Microsoft has recently posted on https://status.azure.com. Below is a copy of the incident post from Microsoft: "Warning: Authentication errors across multiple Microsoft services - Investigating SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal. CURRENT STATUS: Engineering teams have been engaged and are currently investigating. The next update will be provided in 60 minutes or as events warrant. This message was last updated at 19:58 UTC on 15 March 2021" Nutanix is also investigating the issue and will update this incident with relevant notices. We recommend monitoring both the Nutanix Status page as well as Microsoft Azure Status page for the latest updates.