Dizzion incident

Unable to Access the Frame Platform

Notice Resolved View vendor source →

Dizzion experienced a notice incident on November 14, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 09:45 PM UTC
Resolved
Aug 27, 2021, 10:30 PM UTC
Duration
—
Detected by Pingoru
Nov 14, 2023, 09:45 PM UTC

Update timeline

  1. resolved Nov 14, 2023, 09:45 PM UTC

    The Nutanix Systems team executed the MPR (Master Password Rotation) procedure in order to rotate the master password as required for security compliance. The process was completed but a few components of the process were reported as failed. Following the processing of the procedure, customers were unable to access the Frame Platform.