Dizzion incident

Intermittent Issues Accessing Frame Console

Minor Resolved View vendor source →

Dizzion experienced a minor incident on May 18, 2023 affecting Frame Platform (use.difr.com), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 01:50 PM UTC
Resolved
May 18, 2023, 03:00 PM UTC
Duration
1h 10m
Detected by Pingoru
May 18, 2023, 01:50 PM UTC

Affected components

Frame Platform (use.difr.com)

Update timeline

  1. investigating Aug 30, 2023, 08:29 PM UTC

    We are seeing intermittent issues logging in and navigating the Frame Admin Console as well as accessing end-user Launchpads. We are investigating the issue and will post updates here.

  2. monitoring Aug 30, 2023, 08:30 PM UTC

    We have identified the issue, and a fix has been put in place. The Frame Admin Console, as well as accessing end-user Launchpads, should be functioning as expected.

  3. resolved Aug 30, 2023, 08:30 PM UTC

    The issue has been resolved. The Platform is working as expected.