Dizzion incident

Issues starting sessions using FRP7

Minor Resolved View vendor source →

Dizzion experienced a minor incident on March 12, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 05:37 PM UTC
Resolved
Feb 22, 2024, 08:30 AM UTC
Duration
Detected by Pingoru
Mar 12, 2024, 05:37 PM UTC

Update timeline

  1. resolved Mar 12, 2024, 05:37 PM UTC

    Dizzion deployed a new platform release for Frame, including a new version of Frame Console. This new version introduced passing new values for the sga_version session field upon session initiation to pass the Streaming Gateway Appliance (SGA) version used by the session to Frame Terminal. Passed parameters were not what Frame Terminal expected as proper values for FRP7 sessions, which resulted in sessions from being unable to start properly. Existing sessions and new FRP8 sessions were not impacted.