Dizzion experienced a major incident on June 10, 2024 affecting Frame Platform (use.difr.com), lasting 7h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 10, 2024, 11:40 AM UTC
We have identified intermittent issues with end users logging into the Frame console. Our teams are working on resolving current issues with accessing the console.nutanix.com portal.
- identified Jun 10, 2024, 11:40 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 10, 2024, 12:10 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 10, 2024, 12:51 PM UTC
We are seeing improvements in accessing our console, but the issue is not yet fully resolved. Our teams are continuing to investigate.
- monitoring Jun 10, 2024, 01:08 PM UTC
A fix has been implemented, and we are monitoring the results. Access to the console.nutanix.com is restored.
- identified Jun 10, 2024, 03:07 PM UTC
The issue with console.nutanix.com is still intermittently occurring. Our teams are working on fixing the issue.
- identified Jun 10, 2024, 05:37 PM UTC
We are still experiencing intermittent issues accessing console.nutanix.com. Our teams are working on resolving the issue. Please continue to monitor status.dizzion.com for updates.
- monitoring Jun 10, 2024, 06:18 PM UTC
Our team has made some additional changes, and access to console.nutanix.com has returned to normal. We will continue to monitor the Platform to ensure the issue does not reoccur. Please continue to monitor status.dizzion.com for updates.
- resolved Jun 10, 2024, 07:16 PM UTC
The issue has been resolved. The Platform is working as expected.