Dizzion experienced a notice incident on July 19, 2024 affecting Frame Platform (use.difr.com), lasting 7h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 19, 2024, 08:37 AM UTC
Frame customers who use Crowdstrike anti-virus might be affected by today's Crowdstrike outage. Multiple unofficial online channels report that Windows machines were intermittently getting Blue Screens.
- identified Jul 19, 2024, 11:57 AM UTC
Frame customers who use Crowdstrike may be impacted by the latest Falcon Sensor update which is resulting in machines being unable to boot (BSOD). Please visit Crowdstrike's support portal for the latest updates and fixes: https://supportportal.crowdstrike.com
- resolved Jul 19, 2024, 04:34 PM UTC
CrowdStrike continues to work on resolving this issue. For more information, please visit your CrowdStrike Support Portal.