Dizzion incident

Increased AWS API error rates and latencies

Minor Resolved View vendor source →

Dizzion experienced a minor incident on April 8, 2025 affecting Frame Platform (use.difr.com), lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 04:32 PM UTC
Resolved
Apr 08, 2025, 07:15 PM UTC
Duration
2h 42m
Detected by Pingoru
Apr 08, 2025, 04:32 PM UTC

Affected components

Frame Platform (use.difr.com)

Update timeline

  1. identified Apr 11, 2025, 04:39 PM UTC

    AWS is reporting issues with increased error rates and delays with certain API responses. As a result of this, some actions on our Frame platform are not being processed or are processing slower than usual.

  2. resolved Apr 11, 2025, 04:40 PM UTC

    AWS reported issues with increased error rates and delays with certain API responses. As a result of this, some actions on our Frame platform were not processed or were processed slower than usual. Once AWS confirmed the issue was resolved, Dizzion made sure our platform addressed any outstanding requests.