Divio incident

Swiss region database outage

Critical Resolved View vendor source →

Divio experienced a critical incident on October 7, 2020 affecting Hosting, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2020, 03:46 PM UTC
Resolved
Oct 07, 2020, 04:14 PM UTC
Duration
27m
Detected by Pingoru
Oct 07, 2020, 03:46 PM UTC

Affected components

Hosting

Update timeline

  1. investigating Oct 07, 2020, 03:46 PM UTC

    We're experiencing a database issue on our Swiss region.

  2. identified Oct 07, 2020, 03:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 07, 2020, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2020, 04:14 PM UTC

    This incident has been resolved.