Divio incident

Control Panel performance degraded

Major Resolved View vendor source →

Divio experienced a major incident on November 26, 2020 affecting Divio Control Panel (control.divio.com), lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2020, 03:35 PM UTC
Resolved
Nov 26, 2020, 03:57 PM UTC
Duration
22m
Detected by Pingoru
Nov 26, 2020, 03:35 PM UTC

Affected components

Divio Control Panel (control.divio.com)

Update timeline

  1. investigating Nov 26, 2020, 03:35 PM UTC

    An upstream provider is suffering a DDoS attack; some of our users are currently experiencing problems accessing or interacting with our Control Panel. Customer applications are not affected by this problem.

  2. investigating Nov 26, 2020, 03:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 26, 2020, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 26, 2020, 03:57 PM UTC

    This incident has been resolved.