Divio experienced a minor incident on March 29, 2021 affecting Hosting, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Hosting
Update timeline
- investigating Mar 29, 2021, 10:04 AM UTC
We are investigating an issue with a RabbitMQ cluster serving sites in our EU region not responding in a timely manner. Messages ingest and delivery may be impacted.
- identified Mar 29, 2021, 10:20 AM UTC
We have implemented a fix and are checking for any cleanup tasks that need to be performed.
- monitoring Mar 29, 2021, 10:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 29, 2021, 10:36 AM UTC
This incident has been resolved. Applications running on the EU region using an outdated version of celery not automatically reconnecting to the message broker may need to be redeployed by reusing the current Docker image.