Divio incident

DNS resolution issues

Major Resolved View vendor source →

Divio experienced a major incident on April 19, 2021 affecting Hosting and Hosting and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 10:42 AM UTC
Resolved
Apr 19, 2021, 01:50 PM UTC
Duration
3h 7m
Detected by Pingoru
Apr 19, 2021, 10:42 AM UTC

Affected components

HostingHostingHostingHosting

Update timeline

  1. investigating Apr 19, 2021, 10:42 AM UTC

    One of our upstream DNS providers is currently experiencing issues. Some properties may experience resolution issues and be temporarily unreachable.

  2. monitoring Apr 19, 2021, 01:09 PM UTC

    Our upstream service provider fixed the issue and is currently monitoring the situation.

  3. resolved Apr 19, 2021, 01:50 PM UTC

    This incident has been resolved.