Divio experienced a major incident on June 1, 2021 affecting Hosting and Hosting and 1 more component, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
HostingHostingHostingHosting
Update timeline
- investigating Jun 01, 2021, 06:28 AM UTC
We are currently investigating an issue causing DNS name resolution failures depending on the region the requests are issued from. Some websites may be intermittently unavailable.
- identified Jun 01, 2021, 06:44 AM UTC
We have identified the issue with an upstream service provider: https://dnsimple.statuspage.io/incidents/sy48zqb8h954?u=mynh1x10mvf2
- monitoring Jun 01, 2021, 07:35 AM UTC
We deployed a makeshift solution until the upstream service provider restores service.
- resolved Jun 01, 2021, 09:23 AM UTC
This incident has been resolved. Please check the incident report from DNSimple to obtain additional information as it becomes available.