Divio experienced a major incident on July 13, 2021 affecting Deployment and Hosting and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
DeploymentHostingMedia Files (S3)
Update timeline
- investigating Jul 13, 2021, 12:55 PM UTC
We are currently experiencing an elevated failure rate on our AWS accounts in the eu-central-1 region, hosting sites for our public offering in the European and Frankfurt regions. The impact on Divio-hosted applications is currently minimal and currently mostly impacts our MySQL service. We continue to monitor the situation as AWS provides further updates (https://status.aws.amazon.com/#EU_block)
- monitoring Jul 13, 2021, 01:41 PM UTC
The situation seems to have normalized and we continue to monitor the situation as AWS makes progress in resolving the issue.
- resolved Jul 13, 2021, 04:05 PM UTC
This incident has been resolved.