Divio incident

Various failures on US region

Major Resolved View vendor source →

Divio experienced a major incident on December 22, 2021 affecting Deployment and Hosting, lasting 19h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 12:27 PM UTC
Resolved
Dec 23, 2021, 07:55 AM UTC
Duration
19h 28m
Detected by Pingoru
Dec 22, 2021, 12:27 PM UTC

Affected components

DeploymentHosting

Update timeline

  1. investigating Dec 22, 2021, 12:27 PM UTC

    We are experiencing issues with various hosts in the US region. Errors are limited to the AWS us-east-1 region (including the AWS console). Our monitoring has not been able to observe any issues directly affecting hosted applications.

  2. identified Dec 22, 2021, 12:47 PM UTC

    AWS acknowledged an ongoing issue within a single availability zone in US-EAST-1: https://status.aws.amazon.com/

  3. monitoring Dec 22, 2021, 01:46 PM UTC

    AWS is seeing recovery across the affected datacenter.

  4. resolved Dec 23, 2021, 07:55 AM UTC

    Our systems are operational and this incident has been resolved by AWS.