Divio incident

DNS resolution issues in Swiss region

Critical Resolved View vendor source →

Divio experienced a critical incident on June 29, 2022 affecting Deployment and Hosting and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2022, 10:42 AM UTC
Resolved
Jun 29, 2022, 12:30 PM UTC
Duration
1h 47m
Detected by Pingoru
Jun 29, 2022, 10:42 AM UTC

Affected components

DeploymentHostingMedia files (pithos)

Update timeline

  1. identified Jun 29, 2022, 10:42 AM UTC

    Exoscale have an ongoing issue which will affect customers in our Swiss region. The full status update can be found here: https://exoscalestatus.com/incidents/8b9ce6e7-5733-44e3-bfb8-44badfa42ccc/

  2. identified Jun 29, 2022, 12:11 PM UTC

    Exoscale are currently implementing a workaround. It seems storage buckets may be accessible again now, but the wider problem is not yet solved. https://exoscalestatus.com/incidents/8b9ce6e7-5733-44e3-bfb8-44badfa42ccc/

  3. resolved Jun 29, 2022, 12:30 PM UTC

    Exoscale have now resolved the incident and all services should be restored.