Divio incident

Abnormal traffic on the European region

Major Resolved View vendor source →

Divio experienced a major incident on January 21, 2024 affecting Hosting, lasting 11h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2024, 07:27 PM UTC
Resolved
Jan 22, 2024, 07:23 AM UTC
Duration
11h 56m
Detected by Pingoru
Jan 21, 2024, 07:27 PM UTC

Affected components

Hosting

Update timeline

  1. investigating Jan 21, 2024, 07:27 PM UTC

    We are currently investigating an issue with the ingress tier on our German region, leading to multiple websites experiencing downtime.

  2. identified Jan 21, 2024, 07:42 PM UTC

    We identified the issue being a DDoS attack against one of the hosted properties. We have implemented a mitigation action while we continue the investigation.

  3. monitoring Jan 21, 2024, 08:11 PM UTC

    We diverted traffic for the affected properties. All other properties should be operating nominally. We continue to monitor the situation.

  4. resolved Jan 22, 2024, 07:23 AM UTC

    This incident has been resolved.