Divio incident

Postgres Database on European region temporarily unavailable

Major Resolved View vendor source →

Divio experienced a major incident on September 4, 2024 affecting Hosting, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 01:25 PM UTC
Resolved
Sep 04, 2024, 02:27 PM UTC
Duration
1h 2m
Detected by Pingoru
Sep 04, 2024, 01:25 PM UTC

Affected components

Hosting

Update timeline

  1. investigating Sep 04, 2024, 01:25 PM UTC

    We have to make a configuration change to the PostgreSQL 15 databases in the EU region that will result in intermittent connectivity during a 10 minutes window. We are sorry for the inconvenience.

  2. monitoring Sep 04, 2024, 01:57 PM UTC

    The configuration change has completed successfully.

  3. resolved Sep 04, 2024, 02:27 PM UTC

    This incident has been resolved.