Disqus incident

Email Notification Issues

Minor Resolved View vendor source →

Disqus experienced a minor incident on February 16, 2016, lasting 7h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2016, 08:11 PM UTC
Resolved
Feb 17, 2016, 03:16 AM UTC
Duration
7h 4m
Detected by Pingoru
Feb 16, 2016, 08:11 PM UTC

Update timeline

  1. investigating Feb 16, 2016, 08:11 PM UTC

    We're currently looking into issues with our email notification system. Some users are not receiving emails for discussion subscriptions, reply notifications, and account verifications. Disqus.com inbox notifications are currently unaffected. We apologize for this inconvenience.

  2. resolved Feb 17, 2016, 03:16 AM UTC

    Email sending queues have returned to normal levels and notifications should now be delivered without any issues. Visit https://disqus.com/support to let us know if you continue to have any problems. Thanks for your patience.