Disqus incident

API Issues and Admin slowness

Minor Resolved View vendor source →

Disqus experienced a minor incident on July 18, 2019 affecting API and Admin and 1 more component, lasting 5d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2019, 06:31 PM UTC
Resolved
Jul 23, 2019, 10:05 PM UTC
Duration
5d 3h
Detected by Pingoru
Jul 18, 2019, 06:31 PM UTC

Affected components

APIAdminEmbed

Update timeline

  1. investigating Jul 18, 2019, 06:31 PM UTC

    Starting this morning, there has been an issue affecting the API, causing some calls to throw 503 response errors, and also causing some slowness in loading the Admin Panel. There have also been reports of some logged in users getting messages that they need to log in in order to post. We are currently investigating the issue, and hope to have it resolved as soon as possible.

  2. monitoring Jul 18, 2019, 11:42 PM UTC

    Fixes have been made, and many of the main issues have seemingly cleared up. We are continuing to monitor to determine if additional changes need to be made.

  3. resolved Jul 23, 2019, 10:05 PM UTC

    This issue has now been resolved.