Disqus incident

Disqus Degraded - slowness and dropped connections

Major Resolved View vendor source →

Disqus experienced a major incident on June 9, 2020 affecting API and Admin and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2020, 11:02 PM UTC
Resolved
Jun 11, 2020, 05:03 PM UTC
Duration
1d 18h
Detected by Pingoru
Jun 09, 2020, 11:02 PM UTC

Affected components

APIAdminEmbedImporterNotificationsRealtimeHomeAdsSupport

Update timeline

  1. investigating Jun 09, 2020, 11:02 PM UTC

    We are currently investigating an issue affecting our servers, resulting in slowness and dropped connections across the Disqus network. We expect degraded performance across all services.

  2. monitoring Jun 10, 2020, 05:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2020, 05:03 PM UTC

    This incident has been resolved.