Disqus incident

Degraded API performance after Maintenance period

Major Resolved View vendor source →

Disqus experienced a major incident on December 8, 2020 affecting API, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2020, 07:43 PM UTC
Resolved
Dec 09, 2020, 08:03 PM UTC
Duration
1d
Detected by Pingoru
Dec 08, 2020, 07:43 PM UTC

Affected components

API

Update timeline

  1. investigating Dec 08, 2020, 07:43 PM UTC

    We have been experiencing issues with our Recommendations unit following our scheduled maintenance, which has caused intermittent API issues. The embed issues following the maintenance period should be largely resolved, but there are still intermittent issues with login, as this functionality uses the API. We are currently investigating the issues and working to formulate the necessary fixes.

  2. resolved Dec 09, 2020, 08:03 PM UTC

    A fix has been implemented, and the issues should now be resolved.