Disqus experienced a minor incident on February 21, 2023 affecting Admin, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Admin
Update timeline
- investigating Feb 21, 2023, 04:36 PM UTC
We are experiencing an issue where comments are not visible within the moderation panel. We are currently investigating possible causes, and hope to have the issue resolved as soon as possible. For Publishers on the Pro and above plans, the Shadowban and Timeout options are unavailable, and the moderation content category filters are also unavailable, which we suspect are all related.
- monitoring Feb 21, 2023, 07:26 PM UTC
A fix has been implemented, and the issue appears to be resolved. We are currently monitoring to ensure a full resolution.
- resolved Feb 21, 2023, 08:41 PM UTC
The change released has been successful, and the incident is now resolved.