Disqus incident

Backend issue resulting in 500 errors

Minor Resolved View vendor source →

Disqus experienced a minor incident on September 30, 2019 affecting API and Admin and 1 more component, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2019, 10:34 PM UTC
Resolved
Oct 01, 2019, 02:05 AM UTC
Duration
3h 31m
Detected by Pingoru
Sep 30, 2019, 10:34 PM UTC

Affected components

APIAdminEmbed

Update timeline

  1. investigating Sep 30, 2019, 10:34 PM UTC

    Due to a backend issue, we are currently seeing 500/502/503 errors being returned for a variety of API calls, and functionalities that go through the API. Our team is aware of the issue, and is currently working to resolve the issue as soon as possible.

  2. resolved Oct 01, 2019, 02:05 AM UTC

    This incident has been resolved.