Displayr incident

Research Agent and other AI Related Features not working

Major Resolved View vendor source →

Displayr experienced a major incident on August 26, 2025 affecting app.displayr.com and australiaeast.displayr.com and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 03:31 PM UTC
Resolved
Aug 26, 2025, 04:10 PM UTC
Duration
39m
Detected by Pingoru
Aug 26, 2025, 03:31 PM UTC

Affected components

app.displayr.comaustraliaeast.displayr.comcanadacentral.displayr.comsoutheastasia.displayr.comwesteurope.displayr.com

Update timeline

  1. investigating Aug 26, 2025, 03:31 PM UTC

    Triggering functionality within Displayr that leverages AI is experiencing errors. We are investigating.

  2. resolved Aug 26, 2025, 04:10 PM UTC

    We identified the issue and made the necessary changes to amend it. All AI features (including Research Agent) are back to being operational.