Displayr incident

File upload slow and timing out

Major Resolved View vendor source →
Started
Feb 05, 2026, 12:51 PM UTC
Resolved
Feb 05, 2026, 01:58 PM UTC
Duration
1h 7m
Detected by Pingoru
Feb 05, 2026, 12:51 PM UTC

Affected components

File Uploads To Displayr

Update timeline

  1. investigating Feb 05, 2026, 12:51 PM UTC

    We’re investigating an issue where file uploads may take an unusually long time and eventually time out when uploading files to Displayr. This affects both local files uploads as well as impact image uploads. We’ll share updates as we learn more.

  2. investigating Feb 05, 2026, 01:13 PM UTC

    We’ve identified that the file upload issue appears to be intermittent and isolated to some users and regions, and may not affect everyone. We’re continuing to scope the impact and are actively monitoring the situation. We’ll continue to provide updates as we learn more.

  3. monitoring Feb 05, 2026, 01:22 PM UTC

    File uploads are now succeeding for most users, with reliability continuing to improve. We’re downgrading this issue to monitoring while we continue to observe performance.

  4. resolved Feb 05, 2026, 01:58 PM UTC

    This incident has been resolved.

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