Displayr incident

Unable to use Single Sign On in East US region

Major Resolved View vendor source →

Displayr experienced a major incident on October 11, 2023 affecting app.displayr.com, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2023, 12:52 AM UTC
Resolved
Oct 11, 2023, 01:29 AM UTC
Duration
37m
Detected by Pingoru
Oct 11, 2023, 12:52 AM UTC

Affected components

app.displayr.com

Update timeline

  1. identified Oct 11, 2023, 12:52 AM UTC

    Customers with a custom subdomain that use Single Sign On are currently unable to re-authenticate. If customers have already signed in for a session prior to now, they will remain logged in. This will be resolved in approximately 30 minutes.

  2. resolved Oct 11, 2023, 01:29 AM UTC

    The issue with Single Sign On is now resolved.