Displayr incident

Documents unable to load

Critical Resolved View vendor source →

Displayr experienced a critical incident on December 1, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 04:33 PM UTC
Resolved
Dec 01, 2023, 03:30 PM UTC
Duration
Detected by Pingoru
Dec 01, 2023, 04:33 PM UTC

Update timeline

  1. resolved Dec 01, 2023, 04:33 PM UTC

    Documents were unable to be viewed or edited in Displayr. The problem occurred due to an upstream problem with our feature flagging provider: https://flagsmith.statuspage.io/incidents/3c4k9hpz7m3z The issue was automatically resolved after approximately 20 minutes when the upstream problem was fixed. An engineering ticket has been created to improve our error handling so such an issue will not prevent documents from being edited or viewed in future.