Displayr incident

Users experiencing time-outs on the My Reports and Settings pages for accounts in Western Europe

Minor Resolved View vendor source →

Displayr experienced a minor incident on January 11, 2024 affecting westeurope.displayr.com, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2024, 10:15 AM UTC
Resolved
Jan 11, 2024, 12:26 PM UTC
Duration
2h 11m
Detected by Pingoru
Jan 11, 2024, 10:15 AM UTC

Affected components

westeurope.displayr.com

Update timeline

  1. investigating Jan 11, 2024, 10:15 AM UTC

    We are investigating slowness in the loading of the My Reports and Settings pages, which lists the documents in an account, for users in Western Europe.

  2. resolved Jan 11, 2024, 12:26 PM UTC

    Users should no loner experience time-outs on the My Reports and Settings pages.