Displayr incident

Unable to perform R calculations in South East Asia

Critical Resolved View vendor source →

Displayr experienced a critical incident on January 29, 2024 affecting R Servers and southeastasia.displayr.com, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2024, 04:07 PM UTC
Resolved
Jan 29, 2024, 04:56 PM UTC
Duration
49m
Detected by Pingoru
Jan 29, 2024, 04:07 PM UTC

Affected components

R Serverssoutheastasia.displayr.com

Update timeline

  1. investigating Jan 29, 2024, 04:07 PM UTC

    We are investigating a problem with R Calculations that is affecting Displayr and Q customers who use our Southeast Asia regional servers.

  2. identified Jan 29, 2024, 04:53 PM UTC

    We have identified the cause of the problem and are working on a fix. We expect the problem to be resolved within 20 minutes.

  3. resolved Jan 29, 2024, 04:56 PM UTC

    This problem has now been resolved.