Displayr experienced a major incident on July 30, 2024 affecting app.displayr.com and australiaeast.displayr.com and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 30, 2024, 01:44 PM UTC
Azure is reporting a widespread network issue globally. This is impacting our Displayr services and you may encounter situations where pages don't load correctly, or are missing assets.
- monitoring Jul 30, 2024, 01:44 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 30, 2024, 02:00 PM UTC
We have identified increased error rates in communications on our servers. This can lead to issues when interacting with and loading dashboards.
- monitoring Jul 30, 2024, 02:02 PM UTC
Microsoft are initiating failover procedures to mitigate impacted workstreams.
- monitoring Jul 30, 2024, 02:23 PM UTC
We are beginning to see signs of recovery for this issue. We will continue to monitor until Microsoft confirms that the issue has been resolved.
- monitoring Jul 30, 2024, 02:43 PM UTC
We've found that the greatest impacts have been on page load/route changes and data suggests that degradation has improved. We will monitor further for confirmation that this has been resolved.
- resolved Jul 30, 2024, 03:08 PM UTC
This incident appears to be resolved. Microsoft will continue to monitor impacts to Azure but our data suggests that our services are stable, and operational.