Displayr incident

Some users have reported documents are failing to load

Notice Resolved View vendor source →

Displayr experienced a notice incident on September 11, 2024 affecting app.displayr.com and australiaeast.displayr.com and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2024, 03:49 PM UTC
Resolved
Sep 11, 2024, 07:01 PM UTC
Duration
3h 11m
Detected by Pingoru
Sep 11, 2024, 03:49 PM UTC

Affected components

app.displayr.comaustraliaeast.displayr.comcanadacentral.displayr.comsoutheastasia.displayr.comwesteurope.displayr.comdisplayr.comR ServersFile Uploads To Displayr

Update timeline

  1. investigating Sep 11, 2024, 03:49 PM UTC

    We have received reports of documents not loading in Displayr and are investigating. We will update this message as soon as we have identified the extent of the problem.

  2. investigating Sep 11, 2024, 04:24 PM UTC

    We are continuing investigation. It appears that the issue is for documents that use the Scheduler feature.

  3. resolved Sep 11, 2024, 07:01 PM UTC

    This incident has been resolved.