Displayr incident

Creating ready-made variables results in an error

Minor Resolved View vendor source →

Displayr experienced a minor incident on September 16, 2024 affecting app.displayr.com and canadacentral.displayr.com and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 09:16 AM UTC
Resolved
Sep 16, 2024, 10:21 AM UTC
Duration
1h 4m
Detected by Pingoru
Sep 16, 2024, 09:16 AM UTC

Affected components

app.displayr.comcanadacentral.displayr.comwesteurope.displayr.com

Update timeline

  1. identified Sep 16, 2024, 09:16 AM UTC

    An error is thrown when creating ready-made variables from a selection in the data tree. We are currently putting a fix in place.

  2. identified Sep 16, 2024, 09:43 AM UTC

    We've identified the issue, fix in progress. ETA is 1hr.

  3. resolved Sep 16, 2024, 10:21 AM UTC

    We have resolved the issue, and ready-made variables are able to be created as expected.