Displayr experienced a minor incident on September 20, 2024 affecting app.displayr.com and australiaeast.displayr.com and 1 more component, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
app.displayr.comaustraliaeast.displayr.comcanadacentral.displayr.comsoutheastasia.displayr.comwesteurope.displayr.com
Update timeline
- investigating Sep 20, 2024, 09:03 AM UTC
Some users are reporting documents are taking a long time to load. We are currently investigating this issue.
- resolved Sep 20, 2024, 11:29 AM UTC
We have identified that the issue is related to the specific data sets used in two customer documents, and is not affecting the general Displayr application.