Displai incident

Production instagram proxy errors

Minor Resolved View vendor source →

Displai experienced a minor incident on August 27, 2021 affecting Production Instagram, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2021, 10:42 PM UTC
Resolved
Aug 28, 2021, 01:44 AM UTC
Duration
3h 2m
Detected by Pingoru
Aug 27, 2021, 10:42 PM UTC

Affected components

Production Instagram

Update timeline

  1. investigating Aug 27, 2021, 10:42 PM UTC

    The production instagram proxy is showing increased error rates; we are investigating. This has a minor effect on new instagram presentation creation.

  2. investigating Aug 27, 2021, 10:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 27, 2021, 10:57 PM UTC

    The issue has been identified and a fix is being issued now.

  4. identified Aug 27, 2021, 11:11 PM UTC

    We are continuing to work on this issue and should have it resolved soon.

  5. monitoring Aug 27, 2021, 11:23 PM UTC

    A fix has been implemented and we are monitoring.

  6. resolved Aug 28, 2021, 01:44 AM UTC

    This incident has been resolved.