Displai incident

Dashboard login failing

Critical Resolved View vendor source →

Displai experienced a critical incident on September 28, 2021 affecting Production Dashboard, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2021, 03:41 PM UTC
Resolved
Sep 28, 2021, 04:10 PM UTC
Duration
28m
Detected by Pingoru
Sep 28, 2021, 03:41 PM UTC

Affected components

Production Dashboard

Update timeline

  1. investigating Sep 28, 2021, 03:41 PM UTC

    We are currently investugating this issue.

  2. identified Sep 28, 2021, 03:43 PM UTC

    The issue has been identified as an outage with Auth0, our third party identity management partner. Their issue can be tracked at https://status.auth0.com/

  3. monitoring Sep 28, 2021, 03:52 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Sep 28, 2021, 04:10 PM UTC

    This incident has been resolved.