Displai incident

Production API outage

Critical Resolved View vendor source →

Displai experienced a critical incident on August 10, 2022 affecting Production Core API and ScreenRay Device Services, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2022, 08:00 PM UTC
Resolved
Aug 10, 2022, 08:34 PM UTC
Duration
33m
Detected by Pingoru
Aug 10, 2022, 08:00 PM UTC

Affected components

Production Core APIScreenRay Device Services

Update timeline

  1. investigating Aug 10, 2022, 08:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 10, 2022, 08:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 10, 2022, 08:08 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 10, 2022, 08:34 PM UTC

    This incident has been resolved.