Displai incident

Increased error rates in Menu API

Critical Resolved View vendor source →

Displai experienced a critical incident on December 13, 2022 affecting Production Menu API, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2022, 09:05 PM UTC
Resolved
Dec 13, 2022, 10:00 PM UTC
Duration
54m
Detected by Pingoru
Dec 13, 2022, 09:05 PM UTC

Affected components

Production Menu API

Update timeline

  1. investigating Dec 13, 2022, 09:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 13, 2022, 09:12 PM UTC

    We have corrected the behaviour and are currently monitoring for further errors.

  3. monitoring Dec 13, 2022, 09:21 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Dec 13, 2022, 09:22 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 13, 2022, 10:00 PM UTC

    This incident has been resolved.