Displai incident

There is a disruption in our service. The team is currently investigating.

Major Resolved View vendor source →

Displai experienced a major incident on October 30, 2023 affecting Production Dashboard, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:08 PM UTC
Resolved
Oct 30, 2023, 09:29 PM UTC
Duration
1h 21m
Detected by Pingoru
Oct 30, 2023, 08:08 PM UTC

Affected components

Production Dashboard

Update timeline

  1. investigating Oct 30, 2023, 08:08 PM UTC

    We are currently investigating this issue.

  2. identified Oct 30, 2023, 08:18 PM UTC

    Our authentication/authorization partner Auth0 is having some technical difficulties.

  3. monitoring Oct 30, 2023, 08:22 PM UTC

    Auth0 service has recovered. Their problem was probably related to AWS having an outage in a region that Auth0 is using for their service.

  4. resolved Oct 30, 2023, 09:29 PM UTC

    Auth0's outage has been resolved: https://status.auth0.com/incidents/0wnt9fdgq7q3