Dispatchit incident

Investigating issues with system delays and error rates

Major Resolved

Dispatchit experienced a major incident on May 27, 2026 affecting Web (Web App) and Mobile (Mobile App) and 1 more component, lasting 19h 34m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 07:17 PM UTC
Resolved
May 28, 2026, 02:52 PM UTC
Duration
19h 34m
Detected by Pingoru
May 27, 2026, 07:17 PM UTC

Affected components

Web (Web App)Mobile (Mobile App)Web (Deliveries API)

Update timeline

  1. investigating May 27, 2026, 07:17 PM UTC

    We're currently experiencing system delays. We are currently investigating. Next update: 30 minutes.

  2. monitoring May 27, 2026, 07:46 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 28, 2026, 02:52 PM UTC

    This issue has been resolved.