Dispatchit Outage History

Dispatchit had 2 outages in the last 2 years — averaging 0.1 incidents per month.

There were 2 Dispatchit outages since June 20, 2024. Each is summarised below — incident details, duration, and resolution information.

Major September 3, 2024

500 outage on Web app

Timeline · 1 update

resolved Sep 03, 2024, 04:03 PM UTC

Type: Incident Duration: 2 hours and 11 minutes Affected Components: Deliveries API, Mobile App, Web App Sep 3, 18:14:36 GMT+0 - Resolved - This incident has been resolved. Sep 3, 16:03:16 GMT+0 - Investigating - We are aware of 500s coming through on the web app, and are currently investigating this incident. Sep 3, 16:21:47 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 3, 18:07:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.

Minor June 20, 2024

Timeline · 1 update

resolved Jun 20, 2024, 12:39 PM UTC

Type: Incident Duration: 1 hour and 39 minutes Affected Components: Deliveries API, Web App Jun 20, 12:39:58 GMT+0 - Identified - The app is unable to send SMS messages since 7:15am Central Time, due to our SMS vendor. Next update: 30 minutes. Jun 20, 13:11:44 GMT+0 - Monitoring - We have implemented a fix to our system, so we are monitoring the changes. Jun 20, 14:19:20 GMT+0 - Resolved - This incident has been resolved.