Dispatchit incident

Increased intermittent errors connecting to web backend

Minor Resolved View vendor source →

Dispatchit experienced a minor incident on September 22, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2023, 02:41 PM UTC
Resolved
Sep 22, 2023, 02:41 PM UTC
Duration
—
Detected by Pingoru
Sep 22, 2023, 02:41 PM UTC

Update timeline

  1. resolved Sep 22, 2023, 02:41 PM UTC

    Type: Incident Duration: 10 days, 14 hours and 1 minute Affected Components: Deliveries API, Mobile App, Web App Sep 22, 18:38:56 GMT+0 - Investigating - We are currently investigating this incident. Sep 22, 21:36:53 GMT+0 - Monitoring - We have identified the issues, and are monitoring the situation. If you continue to have issues connecting your mobile app, please uninstall and reinstall the app from your device. Dec 1, 04:41:56 GMT+0 - Resolved - This issue has been resolved. Sep 22, 14:41:15 GMT+0 - Investigating - We are seeing an increased rate of intermittent errors across our app. This results in drivers getting connection and login issues. We are continuing to investigate this issue. Next update: 30 mins. Sep 22, 16:46:26 GMT+0 - Investigating - We are currently investigating this incident.