Dispatchit incident

Claimed orders are not seen in the mobile app

Minor Resolved View vendor source →

Dispatchit experienced a minor incident on January 23, 2024, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 03:16 PM UTC
Resolved
Jan 23, 2024, 08:55 PM UTC
Duration
5h 39m
Detected by Pingoru
Jan 23, 2024, 03:16 PM UTC

Update timeline

  1. investigating Jan 23, 2024, 03:16 PM UTC

    Claimed orders are not seen in the mobile app for some drivers. We are currently investigating this incident. Next update: 30 minutes.

  2. investigating Jan 23, 2024, 03:45 PM UTC

    We are currently investigating this incident. Next update: 30 minutes.

  3. investigating Jan 23, 2024, 04:18 PM UTC

    We are currently investigating this incident. Next update: 30 minutes.

  4. investigating Jan 23, 2024, 04:53 PM UTC

    We are currently investigating this incident. Next update: 30 minutes.

  5. investigating Jan 23, 2024, 05:30 PM UTC

    We are currently investigating this incident. Next update: 60 minutes.

  6. investigating Jan 23, 2024, 06:31 PM UTC

    We are currently investigating this incident. Next update: 60 minutes.

  7. resolved Jan 23, 2024, 08:55 PM UTC

    This incident has been resolved..