Discord Extreme List incident

US 2 Outage

Critical Resolved View vendor source →

Discord Extreme List experienced a critical incident on April 5, 2021 affecting US 2 and Load Balancer, lasting 8d 14h. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2021, 02:49 AM UTC
Resolved
Apr 13, 2021, 05:14 PM UTC
Duration
8d 14h
Detected by Pingoru
Apr 05, 2021, 02:49 AM UTC

Affected components

US 2Load Balancer

Update timeline

  1. identified Apr 05, 2021, 02:49 AM UTC

    This is related to a network outage in the datacenter the node is located in, we have no control over this.

  2. identified Apr 05, 2021, 04:39 AM UTC

    An update has been provided by the Datacentre, and this is related to power issues.

  3. identified Apr 05, 2021, 10:28 PM UTC

    An update has been provided again, the datacenter had a power disruption and when the generators kicked in, one of the generators caught fire and triggered fire suppression. We’re going to see if the server needs to be inspected for water damage, or rebuilt entirely.

  4. identified Apr 06, 2021, 09:39 PM UTC

    The server did in-fact experience water damage, however the SSDs were not submerged. More updates will soon follow.

  5. resolved Apr 13, 2021, 05:14 PM UTC

    Server is back online and suffered no data loss.