Discord Extreme List incident

Redis instance erroring

Critical Resolved View vendor source →

Discord Extreme List experienced a critical incident on May 8, 2025 affecting Website and API and 1 more component, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 04:27 PM UTC
Resolved
May 08, 2025, 09:40 PM UTC
Duration
5h 12m
Detected by Pingoru
May 08, 2025, 04:27 PM UTC

Affected components

WebsiteAPIRedis Sentinels

Update timeline

  1. investigating May 08, 2025, 04:27 PM UTC

    We are currently investigating this issue.

  2. resolved May 08, 2025, 09:40 PM UTC

    This incident has been resolved.

  3. postmortem May 08, 2025, 09:57 PM UTC

    The Redis instance ran out of memory as a result of the container setting the ram limits unreasonably low, this issue has been corrected and should not occur again. The Redis instance was also set to the wrong storage class, this has been is updated and should not occur again.