Disco incident

Custom Domains Not working

Major Resolved View vendor source →

Disco experienced a major incident on February 13, 2024 affecting Platform, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2024, 08:13 PM UTC
Resolved
Feb 13, 2024, 08:48 PM UTC
Duration
35m
Detected by Pingoru
Feb 13, 2024, 08:13 PM UTC

Affected components

Platform

Update timeline

  1. investigating Feb 13, 2024, 08:13 PM UTC

    If you're using a custom domain for your community, the platform fails to load. The team is investigating.

  2. identified Feb 13, 2024, 08:22 PM UTC

    We've identified the issue and are releasing a fix while we investigate and fix the root cause.

  3. monitoring Feb 13, 2024, 08:34 PM UTC

    We've released a fix and have confirmed that custom domains are working again.

  4. resolved Feb 13, 2024, 08:48 PM UTC

    This incident has been resolved.