Disco incident

Issues accessing Disco with Safari

Minor Resolved View vendor source →

Disco experienced a minor incident on February 14, 2024 affecting Platform, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 02:37 PM UTC
Resolved
Feb 14, 2024, 05:35 PM UTC
Duration
2h 57m
Detected by Pingoru
Feb 14, 2024, 02:37 PM UTC

Affected components

Platform

Update timeline

  1. investigating Feb 14, 2024, 02:37 PM UTC

    We are investigating a reported issue that users are unable to access the platform using Safari

  2. identified Feb 14, 2024, 03:26 PM UTC

    We've identified a potential fix and are in the process of testing it

  3. monitoring Feb 14, 2024, 04:25 PM UTC

    A fix has been deployed and we are monitoring

  4. resolved Feb 14, 2024, 05:35 PM UTC

    The issue has been resolved. The issue was with Safari versions <16.4 (released March 2023) and lack of support for something that was deployed earlier this week.