Directus incident

Project Creation Temporarily Disabled

Minor Resolved View vendor source →

Directus experienced a minor incident on July 17, 2025 affecting Dashboard, lasting 8h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 04:21 PM UTC
Resolved
Jul 18, 2025, 01:20 AM UTC
Duration
8h 59m
Detected by Pingoru
Jul 17, 2025, 04:21 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 17, 2025, 04:21 PM UTC

    We are currently experiencing delays with new project creation on Directus Cloud. To ensure a smooth experience for our users, we have temporarily disabled new project creation while we investigate and resolve the underlying issues. We will re-enable new project creation once we have confirmed the issue is fully resolved. Please expect an update within 2 hours. - New Project Creation: Temporarily unavailable - Existing Projects: Fully operational and unaffected - All Other Services: Operating normally

  2. investigating Jul 17, 2025, 06:27 PM UTC

    We continue to actively monitor the situation affecting new project creation. Our team is working to resolve the underlying issues. Thank you for your continued patience.

  3. investigating Jul 17, 2025, 08:37 PM UTC

    We continue to monitor the infrastructure issues affecting new project creation. New project creation remains temporarily disabled while we work with our infrastructure providers to ensure full resolution.

  4. resolved Jul 18, 2025, 01:20 AM UTC

    Our monitoring indicates the underlying infrastructure issues have stabilized and we have re-enabled new project creation. All systems are functioning normally and customers can now create new projects without restrictions. We will continue monitoring closely to ensure continued stability.